Servicing Carlisle, Massachusetts - Owned & Operated by a Carlisle Family

Cancellation Policy

For One-Time Services

Such as: mulching, vacation mowing service, spring/fall clean ups, etc.

We ask for at least 48 hours notice to cancel services, and you will receive a full refund of any deposits made.  Any less than 48 hours and we will refund any deposits applied to labor.  Deposits applied to the purchase of supplies cannot be refunded with less than 48 hours notice of cancellation.

For Repeat/Contract Services

Such as: Property Maintenance contracts, lawn mowing contracts, snow plowing

We ask for 15 days notice of cancellation to give us ample time to cancel any recurring payments.

Rescheduling Policy

Please give us at least 48 hours notice to reschedule any of our services.  We ask for 48 hours because we need to make many adjustments to our routes and employee schedules in order to provide the best service to all of our customers.

We can usually accommodate your rescheduling request without any issues, and by giving us plenty of notice we can work with you in case there are any scheduling conflicts.

 

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